FAQ
1. When will my order be shipped?
Orders are usually processed within 1–3 business days after payment is received.
2. How long does shipping take?
France: usually 2–5 business days
International: usually 5–12 business days depending on the destination.
3. How much does shipping cost?
France: €4.90
International: €14.90
Free shipping in France on orders over €50.
4. Will I receive a tracking number?
Yes, once your order is shipped you will receive a tracking number by email.
5. What if my order arrives damaged?
If your item arrives damaged, please contact us within 48 hours of delivery and we will help resolve the issue.
6. Do you ship internationally?
Yes, we ship worldwide.
7. How can I contact you?
You can contact us anytime at:
info@seraphe.world